Privacy Policy

Last updated: December 3, 2025

At MechanicGPT, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mechanicgpt.app and use our AI-powered automotive diagnostic assistant.

Information We Collect

Information You Provide

  • Chat Messages: When you interact with our AI chatbot, we store your questions and the responses provided to improve our service and maintain conversation history.
  • Vehicle Information: If you provide details about your vehicle (make, model, year) during chat sessions, this information is used to provide more accurate diagnostic guidance.
  • Feedback: Any feedback you provide about chat responses helps us improve our AI system.

Information Collected Automatically

  • Usage Data: We use analytics tools to collect information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
  • Device Information: Browser type, operating system, device type, and screen resolution to optimize your experience.
  • IP Address: Your IP address may be collected for security purposes and to provide location-relevant information.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our AI diagnostic assistant service
  • To improve the accuracy and relevance of our AI responses
  • To analyze usage patterns and improve our website
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information about you:

Analytics Services

We use analytics services to understand how visitors use our website. These services collect information such as how often users visit, what pages they visit, and navigation patterns. Most browsers allow you to disable tracking or use private browsing mode.

Data Storage

We use secure cloud-based services to store chat conversations and user data. Our data storage providers use enterprise-grade security with encryption at rest and in transit.

Hosting Services

Our website is hosted on secure cloud infrastructure, which may collect basic access logs for security and performance purposes.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:

  • Chat Conversations: Stored for up to 12 months to maintain conversation context and improve our AI system.
  • Analytics Data: Retained according to our analytics provider's standard retention policies, typically up to 26 months.
  • Session Data: Temporary session cookies are deleted when you close your browser.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to opt-out of certain data collection practices

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (HTTPS) and at rest, secure authentication mechanisms, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure.

We Do Not Sell Your Data

MechanicGPT does not sell, trade, or rent your personal information to third parties. We only share data with service providers who help us operate our platform, and they are bound by confidentiality agreements.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last updated date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.